At Game Day Shop, we want you to love your gear! If you're not completely satisfied with your purchase, we're happy to help.

30-Day Return Policy

We accept returns within 30 days of the delivery date for online orders. To qualify for a full refund, items must be unused, unworn, unwashed, and in their original condition, with all original tags and packaging intact.

Proof of purchase, such as your order confirmation or receipt, is required for all returns.

How to Return an Item

We offer two convenient ways to return eligible purchases:

In-Store Returns: You may return eligible items in person at our retail store. Please bring the item in its original condition along with your order confirmation or receipt. Our team will be happy to assist you with your return.

Returns by Mail: If you're unable to visit our store, please contact our customer service team with your order number and the reason for your return. We'll provide instructions for shipping your item back. Please contact us before sending any items by mail.

Refunds

Once your returned item has been received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method for the full purchase price of the returned item. Please allow 5–10 business days for the refund to appear in your account after processing. Your bank or payment provider may require additional time.

Original shipping charges are non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Clearance Items — Final Sale

All clearance items are final sale and are not eligible for returns, exchanges, or refunds, except where required by applicable law or when an item arrives damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue, if applicable. We'll work with you to resolve the issue, including providing a replacement or a full refund when appropriate.

Non-Returnable Items

Custom-made, personalized, or made-to-order items may be excluded from returns unless they arrive damaged, defective, or incorrect, or applicable law requires otherwise. Any additional exclusions will be communicated at the time of purchase.

Exchanges

If you'd like a different size or item, please contact us for assistance. Exchanges are subject to product availability and our return policy.

Questions?

We're here to help! If you have questions about a return or refund, please contact our customer service team through our website's contact page or through our email at support@gamedayshop.com. 

Thank you for shopping with Game Day Shop and supporting your favorite teams!

Game Day Shop Team